There are 4.66 billion internet users around the world. They are using online booking services when they want to book plane tickets or a room in a hotel. Don’t you think they feel more special if as a spa owner you provide them with this service too? When anyone become addict to technology it is difficult to go for manual procedures. The same thing has happened to your clients. They want knowledge about your products and services at their doorstep. They are tired of visiting a spa just for an appointment.
This is time for you to think of providing appointment booking services to your clients. Growth of business merely depends on the demands of customers. It is better to shift towards Spa Appointment Software than to stick with older spreadsheets. Time has changed now so; you should change tactics of doing business.
How Appointment Software Is Beneficial For Spa?
1. Time Savior:
Have you ever seen the face of your customer when you have to leave treatment to attend phone call?
Have you ever met a customer who is angry at you because of not receiving a call or busy number?
Surely, you have but this software will change this scenario. You can now have more time to give to your customers without any kind of distraction. If you have ever received a call for booking you can just refer them to the website in seconds. This saves time and increases your client satisfaction too.
2. Opportunity to Make Great First Impression:
You are an internet user. You might have visited some sites which are difficult to use. You might leave those sites immediately. When your customer seesthe option of booking an appointment. It will be a source of relief for them that you are available online.
Due to this option, they are more likely to click on an appointment button and book appointment at your spa. See how Spa Appointment Booking Software has made it easy for you to make a great first impression. You might have heard about a saying you can’t eliminate the impact of the first impression. It can be false in your daily routine but in the scenario of business, it is correct.
3. 24/7 Availability:
When clients have to book appointments through phone calls at a spa, they have an option to call them in spa timing only. But with the feature,they have access to you at any time. They also don’t have to worry about confirmation. When they book an appointment in the next second, they can see a confirmation email in their inbox.
4. Reminders of Appointment:
Previously clients have to note down their appointments on diaries. Same practice staff has to do to remember appointments of clients. This software will send automatic reminders to both from a day before appointment till the time of the appointment.
5. 24/7 Access to Calendar:
At anytime, clients can see the availability of dates on the calendar. If you are wondering onthe road and using your phone. Suddenly you thought about booking an appointment at a spa. Just log in from your phone and book appointment according to your wish. This software has eliminated the need for laptop too.
6. Prevention from Error of Double Booking:
In a busy day, there is a chance under influence of multiple phone calls that you give the same appointments to two different clients. Spa Appointment Softwarehas a feature of showing booked dates to clients. It prevents from double-booking error.
7. Security of Information:
We know that technology is an essential part of our life. But technology is not a reliable one. We have seen many systems crashing and loss of data due to viruses. In the case of spreadsheets, you can lose your whole data due to any of these reasons.
8. Reduce Cost:
All the features of this software have reduced cost of all the administrative tasks for which you have to use additional workforce. Management of administrative tasks needs a lot of time behind a desk. A lot of rechecking of data, record keeping, and management of marketing tasks is required.
9. Effective Marketing Campaigns:
This software generates automatic marketing emails. This generation of automatic emails keeps your clients aware of new services and new offers. It also caters to your potential clients. You can make contact with them via this software.
Concluding Arguments:
Trends from manual booking or phone calls booking have changed to online bookings. It is not an option to adopt but a necessary change to make. You have to use the best appointment software and Wellyx is one of them. Clients are the assets which you have gained with a lot of effort. It is not easy to capture a single client for your business. So, it is better to follow trends than to shift trends according to your desire.